Career Opportunity: Maintenance Technician

Maintenance Technician position open at RUPCORUPCO is looking for a Maintenance Technician to join its team of property professionals. This full-time, hourly position (35-hour work week plus rotating on-call responsibility) assists in the day-to-day maintenance of all RUPCO owned/managed properties. The Maintenance Technician reports directly to the Maintenance Supervisor. Duties may include, but are not limited to:

Position Responsibilities:

  1. Use of work order system to accomplish maintenance tasks as assigned.
  2. Accomplish unit turnarounds including make ready time.  Provide unit inspections as required.
  3. In association with the Property Management Supervisor and Maintenance Supervisor, contribute to the development and implementation of preventive maintenance plan. Maintain high-quality maintenance standards.
  4. Maintain rental units to include preventive, daily cleanliness and condition of grounds and common areas, emergency repairs or services.
  5. In association with the Property Management Supervisor and Maintenance Supervisor, assist with vendor relations, including obtaining Hold Harmless Agreements and ensuring compliance with insurance requirements.
  6. Complete required reports. Maintain maintenance files as required.
  7. Provide research and initiative in the area of maintenance or property management.
  8. Maintain compliance with all federal, state and local regulations and other mandated guidelines and policies relevant to property management and operations including safety and quality assurance.
  9. Provide ‘on-call’ after-hours weekday, weekend and holiday coverage as scheduled.
  10. Perform additional duties as assigned.

Required Knowledge, Skills, Education and Experience

  • Basic knowledge of general maintenance repairs (plumbing, electrical, carpentry, etc.)
  • Basic knowledge of equipment used to perform general maintenance repairs
  • Able to lift at least 50 lbs., climb stairs and ladders, not afraid to get hands “dirty”
  • Valid and acceptable driver’s license endorsed by agency insurance company
  • Reliable transportation to get between worksites
  • Enthusiastic, friendly and positive attitude
  • Able to work independently but also as part of the team in a fast-paced environment
  • Strong organizational skills
  • Attention to detail
  • Excellent communication skills: written and oral
  • Experience in a customer service environment (our tenants are our customers)
  • Tolerance and sensitivity to a diverse population
  • Strong work ethic

Attractive benefits package and working environment. Please submit notice of interest for this position to rkozlowski@rupco.org — applications will be accepted until the position is filled.

Career Opportunity: Housing Counselor

For Sale - SOLD signs and handsOur HomeOwnership Center is looking for a special person to round out out team of housing counseling professionals. The Housing Counselor reports directly to RUPCO’s Homeownership Center Manager. This is a temporary (approximately 18 months)  full-time position, 35 hours per week.

Position Responsibilities:

  • Responsible to support counseling services offered by the RUPCO HomeOwnership Center.
  • Responsible to conduct an initial assessment of income, credit worthiness and mortgage readiness.
  • Responsible to implement RUPCO’s Homebuyer Education program and facilitating orientations on and off site.
  • Responsible to ensure compliance with all grant programs when screening potential applicants for grants. 
  • Properly document and update information needed to determine funding for rehabilitation, down payment and closing costs.
  • Preparation of documents for funding.
  • Responsible to comply with all funding regulations through properly documented client files.
  • Responsible for all client-level data entry in all applicable data bases.
  • Assist the HomeOwnership Center Manager and Vice President of Housing Services in preparing quarterly reports on families served, status, and successful outcomes.
  • Provide additional reports as required.
  • Responsible for timely return of phone calls, follow up with clients, and excellent customer service.
  • Additional duties may be included but not listed here.

Required Knowledge, Skills, Education and Experience

  • Knowledge of mortgage loan products and documents, detail oriented with organized file management and communication skills helpful.
  • Must have excellent interpersonal skills and the ability to work with diverse groups.
  • Computer literacy and data base experience in Excel necessary.
  • Must have current driver’s license and reliable vehicle for travel.
  • Ability to travel and attain training and certifications as needed.

Please submit notice of interest (cover letter and resume) for this position to saltomare@rupco.org or kgermain@rupco.org . Inquiries will be addressed on a rolling basis until the position is filled.

AmeriCorps VISTA Member Opening

RUPCO searches for full-time, one-year AmeriCorps VISTA MemberMonique Tranchina will serve as RUPCO’s VISTA Member beginning May 15. She will assist with a variety of projects such as gathering the stories of many residents and sharing those perspectives here online.

RUPCO was awarded a one-year VISTA (Volunteer in Service to America) member allocation in collaboration with New York State Rural Housing Coalition (RHC). RUPCO is one of 10 housing nonprofits statewide to serve as a subsite host for a valued AmeriCorps VISTA applicant. RUPCO is a member of NYS RHS which is coordinating the VISTA effort among rural housing nonprofits from Albany, Stamford, and Rochester.

“Our VISTA position is for one year and will assist RUPCO’s Communications Department with behind-the-scene capacity-building support,” notes Tara Collins, Director of Communications and Resource Development. “This is a Jack/Jill-of-all-trades position. We will look to our VISTA to help with getting our new data management solution up and running; assisting with event coordination for Celebrate Community and Community Lunch; and providing a wide variety of communications skills sets from social media campaigns to story writing. This position is perfect for the recent graduate or person looking to gain more experience in the field of communications while making an impact on poverty in our community. VISTAs don’t have to know how to do everything, but they will certainly learn a lot about poverty, affordable housing, community wealth building, creative placemaking and communications in the process. ”

Similar to the PeaceCorps, the VISTA experience is designed to place skilled workers with United States-based nonprofits in need of support. AmeriCorps is one of three programs managed by Corporation for National and Community Service (CNCC). The AmeriCorps is a yearlong residential program for 18-24 year olds that focuses on team-based direct service. Nationally, VISTAs tend to be female (81% ), born in 1982 or later (82%), are experienced volunteers (93%), and come from around the country (62% local recruits vs. 38% national).

The RUPCO VISTA member works full time, commits to one year, and must be 18 or older. A VISTA receives a monthly living allowance of $990 per month and qualifies for VISTA health and child care benefits, student loan forgiveness, mileage reimbursement, relocation assistance, personal and sick leave. Interested candidates should sign up through the VISTA website, https://www.vistacampus.gov/how-apply-americorps-vista . The first-round application deadline is February 17, however RUPCO will take resume submissions through March 10 at tcollins@rupco.org. The official VISTA posting for RUPCO can be found online here.

Assistant Property Manager

RDAC Homeownership Preservation Counselor position openThe Assistant Property Manager provides administrative and clerical support for RUPCO’s Property Management Department located at 39 John Street, Kingston.  In addition, the Assistant Property Manager assumes many basic duties as a Property Manager for a small number of RUPCO-owned apartments.  The Assistant Property Manager reports directly to the Property Management Supervisor and performs a variety of duties such as:

Position Duties and Responsibilities:

1. Provide administrative support for the Property Management Supervisor, Property Managers and Maintenance Supervisor
2. Create reports and excel spreadsheets as needed
3. Answer incoming phone calls and direct to appropriate staff
4. Greet visitors and tenants
5. Assist Property Management staff in preparing leases and other correspondence
6. Gain knowledge on general Property Management duties to be able to take on full responsibility for a few properties as determined by the Property Management Supervisor
7. Schedule meetings between staff and tenants as needed
8. Order office supplies and replenish as needed
9. Update vacancy listing on a daily basis for all RUPCO managed units
10. Complete new applicant entry into database.  Send letters acknowledging receipt of application.
11. Maintain Wait Lists for all properties
12. Maintain tenant files
13. Receive, Enter, Communicate and Follow up on all Maintenance Requests.
14. Maintain data in the Property Management software, BostonPost

Required Knowledge, Skills, Education and Experience:

• Enthusiastic and positive attitude
• Able to work independently but also as part of the team in a fast paced environment
• Strong organizational skills
• Strong computer skills, experience in Excel necessary and BostonPost software a plus
• Attention to detail
• Excellent communication skills: written and oral
• Experience in a customer service environment
• Tolerance and sensitivity to a diverse population
• Strong work ethic
• Prior clerical experience a plus

Position Details:

• Full-time, 35-hours per week, Monday through Friday, 8:30a-4:30p, some flexibility required to accommodate tenant needs
• Attractive health benefits package, vacation/time-off, 403b retirement savings plan, personal life insurance
• Salary negotiable with experience,  low $30,000’s

Please submit notice of interest and resume to vbishop@rupco.org no later than Wednesday, August 24, 2016 at noon.

Night Office Superintendent at The Stuyvesant

THIS POSITION HAS BEEN FILLED AS OF MAY 27, 2016: The Night Office Superintendent is responsible for tenant safety and security after regular business hours at The Stuyvesant building, 289 Fair Street, Kingston. This job is designed to help reduce incidence of emergency services and provide on-site crisis intervention after hours. The position will be supervised by Resident Services Manager.  This full-time position has duties which may include, but are not limited to:

Position Responsibilities:

  • Provide an commanding presence to visitors and tenants entering and exiting the building
  • Provide building security and monitoring.  Pay close attention to any “questionable or unwanted” visitors to the building after regular business hours
  • Provide additional observation time beyond traditional business hours related to the comings and goings of tenants.
    Provide informal interaction and engage in communication with the tenants
  • Tenant interaction may include but should not be limited to:
    • Tenant outreach to pass along information directly from day staff (Services or Property Management)
    • Basic service referrals for tenants or warm handoffs to other support agencies
    • Crisis intervention and diversion for tenants
    • Wellness checks on tenants
    • Safety and security with visitors entering the building
  • Attend to emergency lock-outs while on duty to avoid Maintenance Staff having to respond.
  • Establish a rapport with EMS, Fire and Police that respond to the Stuyvesant building. Provide a greeting and an escort to the unit in which they are responding to. Complete an incident report and leave for Program Services Supervisor to provide follow up on the next business day.
  • Responsible for logging observation of tenant and visitor traffic through lobby area.  Communication must be shared with day staff regarding sightings of concern or those deemed out of the ordinary
  • Receive & communicate non-emergency maintenance requests to the Property Managers
  • Additional duties as assigned

Knowledge, Skills, Education and Experience:

  • Must have excellent verbal and written communication skills
  • Able to work independently
  • Have a strong work ethic
  • Proficient in computer use
  • Must be caring, compassionate but at the same time able to establish a strong presence to enforce policies related to the safety and security of the building
  • Must have excellent interpersonal skills and the ability to work with diverse individuals
  • This is an AWAKE and INDEPENDENT evening position

Position Details: 

  • Full time position, 35-hour work week
  • Hours are Tuesday through Saturday, 4pm to Midnight
  • Generous benefit package includes vacation, personal and sick time; paid holidays; company-paid health benefits; 403b Retirement Savings Plan with company match. Salary in low to mid $30k, negotiable based upon experience
  • The Stuyvesant is located at 289 Fair Street, Kingston, NY

To Apply:  RUPCO welcomes and encourages diversity in its workforce and all individuals are encouraged to apply. RUPCO is an equal opportunity employer (EOE). Please submit cover letter including salary history and resume highlighting relevant experience by noon on Tuesday, May 3, 2016 to:

RUPCO, Inc.
Attn: Sheila Kilpatrick, Vice President of Operations
289 Fair Street
Kingston, NY 12401
jobs@rupco.org

Property Management Assistant

keyboard where return key says "Jobs"This position was filled as of March 2016. Submit a letter of intent and resume/qualifications to Sheila Kilpatrick, Vice President of Operations, at skilpatrick@rupco.org through close of business Friday, February 12. Please hand-deliver resumes to 289 Fair Street, Kingston, NY 12401.

Overview:  The Property Management Assistant provides administrative and clerical support for RUPCO’s Property Management Department.  The Property Management Assistant reports directly to the Property Management Supervisor.   This is a full-time, exempt position.  Duties may include, but are not limited to:

Position Responsibilities:

  1. Provide administrative support for the Property Management Supervisor, Property Managers (2) and Maintenance Supervisor.
  2. Answer incoming phone calls and direct to appropriate staff.
  3. Greet visitors and tenants.
  4. Assist Property Management staff in preparing leases and other correspondence.
  5. Gain knowledge on general property management duties to be able to take on full responsibility for a few properties as determined by the Property Management Supervisor.
  6. Schedule meetings between staff and tenants, as needed.
  7. Order office supplies and replenish as needed.
  8. Update vacancy listing on a daily basis for all RUPCO managed units.
  9. Complete new applicant entry into database.  Send letters acknowledging receipt of application.
  10. Maintain Wait Lists for all properties.
  11. Maintain tenant files.
  12. Receive, enter, communicate and follow up on all Maintenance Requests.
  13. Additional duties as assigned.

Required Knowledge, Skills, Education and Experience:  Must have high school diploma or equivalent and excellent verbal and written communication skills.  Must be able to work independently.  Must be proficient in computer use.  Prior clerical experience required.

Position details: Salary $26k-$30k. Generous benefit package, 13 paid holidays, paid vacation and sick time. Office hours Monday through Friday, 8:30a-4:30p, 35-hour work week with one hour for lunch.

Project Clerk: Green Jobs | Green New York

green_jobs_53This position was filled as of January 2016.

Under RUPCO’s Green Jobs | Green New York (GJGNY) Program, the Project Clerk must complete both administrative and customer follow-up tasks. The Project Clerk component focuses on fulfilling certain contractual administrative and electronic customer management duties. The customer follow-up component focuses on tracking and documenting the customer’s process through the program and communicating with the customer accordingly.

Responsibilities:

  • Increasing awareness of NYSERDA residential programs in the region, via presentations, exhibiting at events, web-based marketing, social media and other marketing techniques
  • Providing customer assistance and hand-holding for Home Performance with ENERGY STAR© Program via phone, email, and in-person
  • Tracking customers from the front substantial point of contact to the completion of work using electronic tracking tools
  • Coordinating and communicating with the Outreach Staff to ensure they are kept up-to-date on customer steps and process

Position Requirements:

  • Comfortable working in diverse settings
  • Intercultural/multicultural experience and attitude
  • Ability to work well independently and collaboratively in a team setting
  • Excellent verbal and written communication skills and able to communicate with multiple audiences including public officials, business owners, property owners and residents
  • Strong, demonstrated public speaking skills, especially an ability to communicate effectively and persuasively
  • Experience in grassroots organizing, community outreach, and/or coalition building
  • Excellent project management skills: detail-oriented, extremely organized, able to prioritize and manage multiple projects at once
  • Demonstrated ability to meet deadlines under time constraints
  • Strong analytical thinking and problem-solving ability
  • Entrepreneurial self-starter, creative, collegial, hard-working, and demonstrates a positive attitude and strong ethical fiber

Educational & Relevant Knowledge Requirements:

  • Bachelor’s degree preferred in marketing, communications, business, natural or environmental science, engineering, architecture, planning or related discipline
  • A high school diploma or equivalent plus five years relevant experience as described above
  • Foreign language fluency a plus
  • Knowledge and background in environmental issues or other related issue advocacy
  • An interest in the environment and a commitment to reducing energy use
  • Familiarity with building science, residential/commercial energy efficiency and/or renewable energy

Salary: Commensurate with experience; part-time position with no benefits

Application Deadline:  Friday, December 4, 2016

Submit notification of interest by email: Guy Kempe, Vice President of Community Development

Outreach Coordinator: Green Jobs | Green New York

RUPCO's Green Jobs | Green New York logoThis position was filled as of January 2016.

RUPCO’s Green Jobs | Green New York (GJGNY) Program is looking for a flexible person to educate homeowners, community leaders, businesses and those interested in energy alternatives. The Outreach Coordinator shares the benefits of energy efficiency and renewable resources with these audiences and increases participation in the NYSERDA and GJGNY programs.

 

Responsibilities:

  • Developing GJGNY promotion methods
  • Providing information and assistance to residential customers and businesses
  • Working with community planners
  • Maintaining database of partnerships and projects
  • Meeting program deadlines
  • Planning events to include extensive travel, media relations and participation in evening and weekend events.

Position Requirements:

  • Excellent public speaking and written communication skills
  • Clean driver’s license

Educational Requirements:

  • Bachelor’s degree preferred in marketing, communications, business, environmental science, architecture, planning OR
  • Associates degree plus five years relevant experience.  or related disciplineMaintain a clean and safe
  • BPI Certification referred

Salary: Commensurate with experience; full-time position with benefits

Application Deadline:  Friday, December 4, 2016

Submit notification of interest by email: Guy Kempe, Vice President of Community Development