RUPCO to acquire and renovate the Quality Inn in the Town of Ulster, NY

We are thrilled to announce that through a partnership with Ulster County Executive Pat RyanFamily of Woodstock Inc and Catholic Charities of Orange, Sullivan, and Ulster, NY, that the Quality Inn on Route 28 in the Town of Ulster, will be renovated to provide supportive housing for families and individuals. 

The hotel’s 145 rooms would be converted to approximately one hundred apartments with kitchen and other amenities to help address the critical need to provide housing to those most vulnerable. In addition, wrap-around services including health and mental health care, career counseling and job training, childcare, and support for finding permanent housing will be provided at the site. The ability to provide all of these services onsite will greatly accelerate residents’ ability to secure sustainable, permanent housing. The hotel restaurant will be renovated to serve both residents and the community and may be used for job training opportunities.

Coming out of the pandemic, Ulster County will continue to do everything that we can to assist those most vulnerable among us. No one in our community should go homeless, ever. These new apartments, along with all the supportive services, will allow our residents to live with dignity and pride while accessing critical services and support during a difficult time.
 
The site will offer transportation, health services and mental health care, career counseling and job training, childcare, and support for finding permanent housing. The hotel restaurant will be renovated to serve both residents and the community and may be used for job training opportunities. The first emergency housing units at the new facility are expected to be available to begin meeting these needs by the Spring of 2022.
We’re Hiring – Resident Coordinator at Landmark Place

POSITION AVAILABLE

RESIDENT COORDINATOR at Landmark Place

FULL TIME, PART TIME & PER DIEM Positions

8:00am to 4:00pm, 4:00pm to midnight, Midnight to 8:00am Weekdays and Weekends

35 hour work week                                                                                                                                            

Job Posting date:   8/11/2021

Overview:

Residential Coordinator will answer the phones, direct visitors, conduct foot patrol of the property, view surveillance cameras, perform light cleaning duties and assist the Lead Residential Coordinator with other day-to-day administrative tasks as required. 

Position Responsibilities:

  •  Answer incoming phone calls and act as the first point of contact for Emergency Calls.
  • Greet visitors and tenants.
  • Make rounds through the property regularly during shift.
  • Assist residents with lock-outs, phone calls, general administrative assistance.
  • Maintain an activity log during shift.
  • Light custodial duties and others as assigned.
  • Receive and enter all Maintenance Requests reported during shift.
  • Assist residents with by providing basic information and referrals.
  • Monitor Cameras and document incidents as necessary.

Required Knowledge, Skills, Education and Experience

 Education:

  • High School Diploma or equivalent is required.

Experience:

  • Customer/Client service experience

Skills:

  • Ability to communicate effectively, both orally and in writing.
  • Experience with de-escalation techniques in social settings
  • Effective interpersonal skills. Ability to work with diverse groups. 
  • Ability to organize, work independently, negotiate and problem solve.
  • Basic computer literacy

Please submit cover letter and resume to Lindsey Sutton at lsutton@rupco.org 

POSITION AVAILABLE

Live-In Building Superintendent – Landmark Place, Kingston, NY
Full time – 35 hour work week

Job Posting date 7/29/2021

Overview:
The Live-In Superintendent reports directly to the Facilities Manager of RUPCO and is responsible for
managing the day-to-day maintenance of the housing development known as Landmark Place located in
Kingston, New York. The Live-In Superintendent plays a key role in protecting, cleaning and maintaining the
Owner’s buildings and ensuring the safety and comfort of its tenants. For many tenants, the Live-In
Superintendent is the Employer’s most visible representative. The Superintendent apartment is a 2-
bedroom unit. This is a full time, live in position with duties which may include, but are not limited to:

Position Responsibilities:
• Conduct daily cleaning duties both inside and outside, around the entire campus. Tasks will ensure:
common areas are clean and in good repair; emergency exits and fixtures are in working order; snow, garbage, and recycling is removed from designated areas; elevators, lobbies, walls, and windows are clean; and floors are maintained (i.e. swept, mopped, buffed, vacuumed, and cleaned). Conduct emergency repairs or services as needed.
• Manage and monitor grounds to ensure that they are properly and safely maintained. Conduct a walking tour around the campus on a regular basis (daily/weekly) to monitor aesthetics of tenant
areas and common spaces.
• Maintain grounds. This includes snow removal: plowing, clearing snow and ice from sidewalks and driveways. Overall landscaping: picking up trash, cutting grass, raking leaves and tending gardens,
weeding, planting, etc.
• Perform a wide variety of general maintenance tasks such as unclogging or snaking toilets, small areas of drywall repair, painting, appliance replacement, changing HVAC filters. Diagnose
mechanical, plumbing, electrical problems and to make repairs or be the liaison and manage vendor relations on various projects needed for work to be done outside of the scope of superintendent ability.
• Manage work order system to accomplish maintenance tasks. Accurate and timely completion of applicable reports (i.e. work orders, incident reports, etc.) Maintain maintenance files as required
• Serve as first responder to emergency calls from tenants and alarm company
• Act as a liaison to RUPCO Program Services staff and assist with identifying potential necessities of the special needs residents. Share information that can assist program services in providing
appropriate referral information to tenants for services and supports from community agencies.
• Assist in set-up and clean-up of periodic social events for the tenants in conjunction with the property manager.
• Maintain compliance with all federal, state and local regulations and other mandated guidelines and policies relevant to property management and operations including safety and quality assurance
• Provide On-call, after hours, and/or weekend duties as assigned
• Other general duties as designated

Required Knowledge, Skills, Education and Experience:
Education:
• High School Diploma or equivalent is required.
Experience:
• 5 years’ hands-on janitorial and light maintenance or related experience required.
Skills:
• Knowledge of maintenance operations in physical plant; ability to troubleshoot mechanical, plumbing, electrical problems and to make repairs; ability to maintain a detailed record keeping
system and to prepare correspondence relating to reports and inquiries
• Experience with operating landscape equipment helpful
• Effective communication & interpersonal skills
• Ability to work with diverse groups and to maintain harmonious relationships with supervisors, peers, subordinates and tenants
• Be trustworthy and have strong moral principles
• Demonstrate good judgment
• Physical condition that will permit activities including, but not limited to, heavy lifting (must be able to frequently lift 20lbs and sometimes lift at least 50 pounds), bending, walking, climbing, pushing,
stooping, and working under adverse temperatures and/or weather conditions.
• Ability to organize, work independently, delegate, negotiate and problem solve.
• Must be caring, compassionate but at the same time able to establish a strong presence to enforce policies related to the safety and security of the residence community
• Have knowledge of or willing to learn EEOC, Fair Housing, OSHA, ADA and other applicable public laws.
• Computer literate.
• Ability to communicate effectively both orally and in writing.
• Must have valid driver’s license.

Benefits/Compensation:
• 2 bedroom apartment: Electricity, Heat and Hot water included.
• Access to company truck for work related tasks.
• Full time 35 hour work week
• Vacation, Sick, Personal and Holidays
• 403b Retirement Savings with employer match
• Insurance available: Medical, Dental, Vision, Life, LTD, Accident, Illness, etc.
Please submit notice of interest for this position to Ken Brown kbrown@rupco.org or Tasyka DeRosalia tderosalia@rupco.org 

POSITION AVAILABLE

Building Maintenance Custodian

Full time – 35 hour work week

Job Posting date:   7/28/2021

 Overview:

The Building Maintenance Custodian, under general supervision by the Facilities Manager, will perform a variety of custodial duties to maintain the cleanliness and orderliness of the assigned RUPCO owned properties to include offices, rental apartments and surrounding outdoor areas.

Position Responsibilities: 

  1. Cleaning and dusting of floors, windows, carpets, counters, window/door frames, baseboards and walls
  2. Take out trash in all offices, conference rooms, break rooms, kitchens, bathrooms and common areas
  3. Maintain all entrances, hallways, stairs, elevators and common areas in assigned buildings
  4. Clean and sanitize bathrooms on a regular (in some cases daily) basis. Ensure that paper towels, soap, toilet paper and other necessary items are available. 
  5. Restock supplies in break rooms, kitchens and common areas
  6. Maintain cleanliness of custodial/maintenance closets at all properties
  7. Help to set up and break down for events or meetings
  8. Assist with apartment turnovers as needed
  9. May be expected to make minor repairs as part of daily routine (check/change lightbulbs, tighten screws, fix vacuum cleaner belts, replace dryer lint hoses, take down and clean light covers, plunge toilet, replace outlet plates, etc…)
  10. Painting, landscaping, snow shoveling and other small maintenance projects may be required from time to time
  11. Maintain compliance with all federal, state and local regulations as well as to follow all OSHA and RUPCO safety guidelines.
  12. Must be able to be part of a rotating on-call schedule for nights and weekends. On-call duties may include receiving phone calls and triaging tenant needs, traveling onsite to assist with tenant lock-outs, performing minor plumbing repairs, dispatching vendors to come to complete a repair if beyond area of expertise, as well as other duties. 
  13. Maintain a positive and professional relationship with tenants and staff
  14. Other duties as assigned or as required.

Required Knowledge, Skills, Education and Experience

  •  Must be able to follow verbal and written instructions
  • Must be able to prioritize tasks
  • Must have a high level of energy and able to multi-task when necessary
  • Must be able to lift at least 50 pounds
  • Must be able to climb stairs and a ladder
  • Must be able to stand for extended periods of time
  • Must be able to work as part of a team
  • Must be organized and able to work independently without constant supervision
  • Must have effective communication and interpersonal skills
  • Must have basic knowledge of cleaning products
  • Must have basic knowledge of cleaning equipment
  • Must have six months or more of related experience
  • Must have basic hand tools to complete minor repairs
  • Must have valid driver’s license and driving record that meets RUPCO insurance underwriting standards.
  • Must have reliable transportation to get between properties
  • Must have personal phone for communication with supervisor

Please submit notice of interest for this position to Ken Brown, kbrown@rupco.org 

Energy Square was named a LEED Homes Outstanding Affordable 2021 Project of the Year

USGBC‘s annual LEED Homes Awards recognize some of the most innovative and transformative LEED-certified residential projects, and the teams that made them happen, from all around the world.

Energy Square was named a LEED Homes Outstanding Affordable Project of the year! USGBC‘s annual LEED Homes Awards recognize some of the most innovative and transformative LEED-certified residential projects, and the teams that made them happen, from all around the world.

View the other amazing projects recognized by USGBC this year here

We’re Hiring – Real Estate Development Project Manager

POSITION AVAILABLE

Real Estate Development Project Manager
Full time – 35+ hour work week
Job Posting date 7/15/21

Overview:
Real Estate Development Project Manager will have 3 to 5 years of experience to process existing development pursuits and assist with new target opportunities. He/she/they will leverage their skills and experience in affordable housing best practices to take a significant leadership role in the creation of new housing for RUPCO’s growing portfolio. Must have experience and be technically proficient in aspects of affordable housing real estate development, including finance, grant writing, entitlement, design, construction, lease-up and operations.

Overview of Duties:
• Identifying acquisition opportunities, including evaluating over-all project feasibility.
• Researching, preparing and submitting funding and grant applications
• Securing acquisition, pre-development, construction and permanent financing
• Oversee the negotiation of major agreements and financing documents, including limited partnership
agreements, loan documents, construction contracts, architectural agreements, and property management
agreements.
• Develop and underwrite pro forms, budget and project narratives, based on targeted audience, Real Estate development matrix, local need and other functions as needed.
• Coordinate with architect, engineer, landscape architects, interior designers, property owners, project managers, and other team members
• Negotiate and draft contract terms and scope with design consultants and contractors.
• Manage project time-line, ensuring milestones are met on time and within budget.
• Oversee the construction draw process and develop monthly project reports.
• Responsible for managing and executing project contracts in accordance with department and corporate requirements.
• Maintain compliance in all federal, state and local regulations and other mandated guidelines and polices request to Real Estate and Community Development, including safety and quality assurance.
• Manage files, provide reports and perform other administration tasks as needed.

Skills and Experience:
• A minimum of three to five years’ experience in community development, municipal governance and or affordable housing. Master’s Degree in Urban or Community Planning, Business or related field
preferred.
• Experience and technically proficient in aspects of affordable housing real estate development, including finance, entitlement, design, construction, lease-up and operations.
• Ability to analyze complex data, perform sophisticated analysis and make appropriate recommendations and decisions. Experience with Excel and word processing software.

Experience with Project Management software a plus.

Skills and Experience continued:
• Experience in grant writing, entitlement process, public sector funding, public speaking and non-profit organizations. Excellent communication, team building spirit, interpersonal skills, and conflict resolution
skills necessary.
• Ability to organize, work independently, delegate, negotiate, and problem solve. Must have a commitment to the mission of the organization and a passion for providing affordable homes and
support services to the area’s most vulnerable populations.
• Must have valid driver’s license and reliable transportation.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
In the course of performing the job, this position typically spends time sitting, standing, climbing stairs, walking, driving, carrying (20lbs), and lifting (20lbs). Operating a computer keyboard, firm strong grasping, and repetitive hand control. Makes and received telephone calls. Use of general office equipment: copier, fax machine and scanner. Subjected to outside environmental conditions.

Please submit a cover letter and resume attention Kevin O’Connor, CEO and send to Maru Gonzalez at megonzalez@rupco.org

We’re Hiring – Case Manager for STEHP Program

POSITION AVAILABLE

Case Manager – STEHP Program (Solutions to End Homelessness)

Full time – 35 hour work week

Job Posting date:   6/29/2021

Overview:

This position reports directly to the Director of Program Services and is responsible for providing support, guidance and referrals to tenants & clients in the STEHP Program. A considerable amount of travel will be a requirement of the position to assist clients with stabilizing their housing and achieving/maintaining their independent living. 

This full time position has duties which may include, but are not limited to:

  1. Responsible for conducting an initial assessment as well as developing an individualized service plan to address whatever obstacle(s) the tenant/client is facing.
  2. Conduct screenings and intakes to qualify participants as applicable.
  3. Provide ongoing interaction and observation of client’s environment, general behavior, daily activities and interactions with others.
  4. Make referrals and coordinate care plans with other service providers as needed or as appropriate.
  5. Provide activities for the tenants to promote socialization.
  6. Responsible to ensure confidentiality of clients files.
  7. Responsible for all client data entry to document compliance and changes in household information in all applicable data bases.
  8. Responsible for monthly contacts and input into all applicable data bases.
  9. Responsible for timely return of phone follow up with clients and providers.
  10. Provide transportation as needed to appointments or schedule transportation.
  11. Available to be flexible with work hours as business necessitates.

Required Knowledge, Skills, Education and Experience:

Must have good communication skills, excellent interpersonal skills and the ability to work with diverse groups.  Computer literacy and data entry experience.  Must have current driver’s license and reliable vehicle for travel. 

BS/AS degree in human service related field preferred.  In lieu of education, 3+ years of relevant case management experience will be considered.

Attributes:

Flexible, compassionate, creative, organized, motivated and a verifiable understanding of the services and resources available in the community. 

Please submit letter of interest including summary of qualifications for this position to Director of Program Services, Kelsey Vargas at kvargas@rupco.org 

We’re Hiring! – Program Services Coordinator

POSITION AVAILABLE

Program Services Coordinator
Full time – 35-hour work week – Evening/Weekend position

POSITION SUMMARY
The Program Services Coordinator has a workload that is split between several programs that the agency administers. This is a full time – hourly position. The Program Services Coordinator is responsible for the
safety and well being of the tenants at the Stuyvesant building after regular business hours. This job is designed to create dynamic afternoon and early evening programming and trauma informed services to
enrich the lives of a diverse set of tenants. The Program Services Coordinator is also an administrative position for the agency’s Program Services department. This position has duties, which will work within the program guidelines and apply those standards to the program participants assigned to them. In order to perform the tasks involved with this position, the Program Services Coordinator must have the flexibility to balance their workload between two to three sets of responsibilities. Communication over the phone, in person and through writing will be a necessary part of the position.

ESSENTIAL RESPONSIBILITIES
– Build a sense of community and security with tenants and their visitors entering and exiting the building
– Pay close attention to “questionable or unwanted” visitors to the building after regular business hours
– Provide additional duties related to the tenants health and human services needs beyond traditional business hours
– Build and maintain a catalog of dynamic programming to interact and engage with tenants 
– Onsite programming can include, but is not limited to, art classes, movie night, coffee nights, wellness activities
– Transporting of tenants to and from local appointments when traditional transportation is not available and/or organizing medical transportation as appropriate.
– Tenant interaction may include, but should not be limited to:
o Tenant outreach to pass along information directly from day staff (Services or Property Management)
o Basic service referrals for tenants or warm hand-offs to other support agencies
o Crisis intervention and diversion for tenants
o Wellness checks on tenants
o Safety and security with visitors entering the building
o Light case management directly to the tenant and/or involved family members
– Attend to emergency lock-outs while on duty to avoid Maintenance Staff having to respond
– Establish a rapport with EMS, Fire and Police that respond to the Stuyvesant building. Provide a greeting and an escort to the unit in which they are responding to. Complete an incident report and
leave for supervisor to provide follow up on the next business day. 
– Responsible for logging observation of tenant and visitor traffic through lobby area. Communication
must be shared with day staff regarding sightings of concern or those deemed out of the ordinary
– Perform administrative program functions, which include interviewing clients to gain information, articulating program requirements, written and verbal communication, research and investigation,
file documentation, negotiation, and compliance with state and federal regulations

REQUIRED QUALIFICATIONS
Education:
– Associates is preferred in human services related field (social work, psychology, or mental health counseling) are highly recommended
– Must have Driver License and car along with satisfactory driving history and appropriate car insurance
Experience:
-1-3 years of experience working in the human services field and/or customer service is required
-Experience working with the aging/disabled population
-Knowledge of Ulster County service providers, non-profits, and other local contacts is highly
preferred
Skills:
– Bilingual ability is desired but not required
– Compassion and empathy for the population being served in these programs
– Computer literacy is required
– Able to maintain confidentiality
– Able to work in a team environment and have good communication skills – verbal, over the phone and written
– Must have a valid driver’s license and reliable vehicle for travel
 

After carefully reading the duties and requirements of this position, if you feel you are qualified and interested in being considered, please submit letter detailing your experience/education to Director of Program Services, Kelsey Vargas at kvargas@rupco.org

We’re Hiring! – Homeownership Customer Service Coordinator

HOMEOWNERSHIP CUSTOMER SERVICE COORDINATOR
FULL TIME Position
8:30am to 4:30pm – Monday through Friday

Overview:
The Homeownership Center Customer Service Coordinator responsibilities include reception, customer intake, managing communications through the on-line application portal, and coordination and clerical support for the homeownership department.

Position Responsibilities:
1. Greeting visitors and clients by phone or at the front desk and assisting clients with overview information.
2. Providing clerical support for HOC staff.
3. Spanish Translation both written and verbal when needed.
4. Data entry into RUPCO’s client database management systems.
5. Responsible to handle yearly re-certifications and other program related follow up correspondence for programs.
6. Support for initial intakes and basic file preparation, maintenance, and archiving.
7. Responsible for maintenance requests on office equipment and ordering office supplies
8. Responsible to assist department supervisor(s) with clerical support.

Required Knowledge, Skills, Education and Experience:
Bi-lingual – fluent in speaking both English and Spanish.
Ability to translate documents into Spanish/English.
Able to communicate effectively.
Must have excellent interpersonal skills and the ability to work with diverse groups.
Computer literacy and prior clerical experience is required.

Please submit notice of interest for this position to Sandy Altomare saltomare@rupco.org or Faith Moore faithmoore@ocrdac.org