This position was filled as of January 2016.
Under RUPCO’s Green Jobs | Green New York (GJGNY) Program, the Project Clerk must complete both administrative and customer follow-up tasks. The Project Clerk component focuses on fulfilling certain contractual administrative and electronic customer management duties. The customer follow-up component focuses on tracking and documenting the customer’s process through the program and communicating with the customer accordingly.
Responsibilities:
- Increasing awareness of NYSERDA residential programs in the region, via presentations, exhibiting at events, web-based marketing, social media and other marketing techniques
- Providing customer assistance and hand-holding for Home Performance with ENERGY STAR© Program via phone, email, and in-person
- Tracking customers from the front substantial point of contact to the completion of work using electronic tracking tools
- Coordinating and communicating with the Outreach Staff to ensure they are kept up-to-date on customer steps and process
Position Requirements:
- Comfortable working in diverse settings
- Intercultural/multicultural experience and attitude
- Ability to work well independently and collaboratively in a team setting
- Excellent verbal and written communication skills and able to communicate with multiple audiences including public officials, business owners, property owners and residents
- Strong, demonstrated public speaking skills, especially an ability to communicate effectively and persuasively
- Experience in grassroots organizing, community outreach, and/or coalition building
- Excellent project management skills: detail-oriented, extremely organized, able to prioritize and manage multiple projects at once
- Demonstrated ability to meet deadlines under time constraints
- Strong analytical thinking and problem-solving ability
- Entrepreneurial self-starter, creative, collegial, hard-working, and demonstrates a positive attitude and strong ethical fiber
Educational & Relevant Knowledge Requirements:
- Bachelor’s degree preferred in marketing, communications, business, natural or environmental science, engineering, architecture, planning or related discipline
- A high school diploma or equivalent plus five years relevant experience as described above
- Foreign language fluency a plus
- Knowledge and background in environmental issues or other related issue advocacy
- An interest in the environment and a commitment to reducing energy use
- Familiarity with building science, residential/commercial energy efficiency and/or renewable energy
Salary: Commensurate with experience; part-time position with no benefits
Application Deadline: Friday, December 4, 2016
Submit notification of interest by email: Guy Kempe, Vice President of Community Development
